Returns & Refunds
We understand that you may occasionally need to return an item, we'll refund or exchange any unworn items providing they are returned in a saleable condition within 14 days.
How Long Can I Keep My Order Before Returning?
You have 14 days to notify us if you wish to return your order, please return your goods to us within 14 days of cancellation.
A refund will be issued on receipt of the goods. Simply return the item(s) and select the easiest returns method for you;
The refund will be made via the same payment method used to make the purchase.
At the post office
Drop off at your local branch
Return your items at the Post Office: complete the returns form in your parcel and apply the returns address label to the parcel: Take the item to your nearest Post Office and ask for 'proof of postage' (please keep this safe until your refund has been issued).
To find your nearest Post Office, visit www.postoffice.co.uk/branchfinder
If you have any questions regarding returns, please email our friendly Customer Care Team on firstname.lastname@example.org
Frequently asked questions
If you no longer have the original packaging, you can return your order using any other packaging, as long as it is sealed correctly to avoid losing the item(s).
If you require assistance and help with any issue please Contact customer care